Contact Us

We're here to help. Reach out with any questions about our services, bookings, or account.

Get in touch

Tell us about your business and the international markets you'd like to target.

Business Information

  • Business Name

    Japan Job Match

  • Business Address

    Ark Towers East
    1-chome Roppongi, Minato-ku
    Tokyo 106-0032
    Japan
  • Response Time

    Within 1–2 business days (JST)

Our Services

  • Marketing Strategy & PR — Content, organic growth, influencer management & press coverage for brands in Japan
  • Website, App & AI Development — Custom Next.js sites, AI integrations, and iOS/Android apps
  • Talent Matching — Hire pre-vetted, bilingual international professionals via Japan Job Match
  • Career Coaching — 1-on-1 consultations, CV review, and AI-powered job matching for job seekers

Not sure which service fits? Email us and we'll point you in the right direction.

Cancellation & Refund Policy

Cancellation

  • Cancel at least 24 hours before your scheduled session — full refund issued
  • Cancellations within 24 hours of the session are non-refundable

Refunds (Stripe Payments)

  • Request a refund within 7 days of purchase by emailing us with your order details
  • Approved refunds returned to original payment method in 5–10 business days
  • No refunds for completed sessions

To request a cancellation or refund, email info@japanjobmatch.com with your booking reference number.

Payment & Security

All website payments are processed securely by Stripe (PCI-DSS Level 1 certified). Japan Job Match does not store your card number or billing address. Accepted payment methods: Visa, Mastercard, American Express, JCB. All transactions are conducted over HTTPS with TLS encryption.