Contact Us
We're here to help. Reach out with any questions about our services, bookings, or account.
Business Information
Business Name
Japan Job Match
Business Address
Ark Towers East
1-chome Roppongi, Minato-ku
Tokyo 106-0032
JapanResponse Time
Within 1–2 business days (JST)
Our Services
- •Career Assessment — Personalised quiz to evaluate your skills and Japan job market fit
- •1-on-1 Coaching Consultations — Paid video sessions with certified career coaches (booked and paid via our website)
- •Job Matching — AI-powered job recommendations tailored to your profile
- •Document Review — CV, resume, and cover letter feedback
We do not guarantee job placement, visa approval, or specific career outcomes.
Cancellation & Refund Policy
Cancellation
- ✓Cancel at least 24 hours before your scheduled session — full refund issued
- ✗Cancellations within 24 hours of the session are non-refundable
Refunds (Stripe Payments)
- •Request a refund within 7 days of purchase by emailing us with your order details
- •Approved refunds returned to original payment method in 5–10 business days
- •No refunds for completed sessions
To request a cancellation or refund, email anastasiavydiuk@gmail.com with your booking reference number.
Payment & Security
All website payments are processed securely by Stripe (PCI-DSS Level 1 certified). Japan Job Match does not store your card number or billing address. Accepted payment methods: Visa, Mastercard, American Express, JCB. All transactions are conducted over HTTPS with TLS encryption.